Terms of service

Welcome to virelloa! These Terms of Service outline the rules and conditions for using our website and purchasing our Fabric Storage products. By accessing or using our website, you agree to follow these terms and conditions.

Please read them carefully before placing an order.

1. General Information

This website is operated by virelloa. Throughout the website, the terms "we", "us", and "our" refer to virelloa.

We offer Fabric Storage products designed to provide convenient and practical organization solutions for your home.

By visiting our website or purchasing from us, you agree to these Terms of Service.

2. Products and Services

At virelloa, we make every effort to display our products and their details as accurately as possible.

Product descriptions and images are provided to help customers make informed purchasing decisions.
Actual product colors may vary slightly depending on screen settings.
Product availability may change without prior notice.
We reserve the right to modify or discontinue products when necessary.

3. Orders and Acceptance

When you place an order with virelloa, you agree to provide accurate and complete information.

We reserve the right to:

Accept or decline an order when necessary.
Cancel orders containing incorrect information.
Contact customers to confirm order details.
Limit or refuse orders where fraudulent activity is suspected.

Please ensure your contact number and shipping address are correct when placing an order.

4. Payment Terms

virelloa currently accepts Cash on Delivery (COD) as its only payment method.

Customers are required to pay the order amount in cash when the package is delivered to their doorstep.

We do not currently accept online payments, credit cards, or debit cards.

5. Shipping and Delivery

We provide free shipping on all orders.

Our estimated delivery schedule is:

Handling Time: 1–2 business days.
Transit Time: 3–5 business days.
Total Estimated Delivery Time: 5–8 business days.

Delivery times are estimates and may vary due to unforeseen circumstances, courier delays, or other factors beyond our control.

6. Returns and Refunds

At virelloa, customer satisfaction is important to us.

We offer free returns within 14 business days.
Eligible customers can request a refund within the applicable return period.
Approved refunds are processed within 3 days.
Customers should contact our support team before returning products.

Please refer to our Return and Refund Policy for complete details.

7. Customer Responsibilities

By using our website, you agree to:

Provide accurate personal and delivery information.
Use our website only for lawful purposes.
Avoid fraudulent purchases or unauthorized activities.
Not misuse or interfere with our website.
Respect our intellectual property and website content.

8. Intellectual Property

All website content, including text, images, graphics, logos, product descriptions, and designs, belongs to virelloa or its respective content owners unless otherwise stated.

You may not copy, reproduce, distribute, or use our website content for commercial purposes without prior written permission.

9. Limitation of Liability

virelloa will not be responsible for indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms of Service excludes or limits any consumer rights that cannot legally be excluded under applicable law.

10. Third-Party Services and Links

Our website may include links to third-party websites or services. These services are operated independently, and virelloa is not responsible for their content, policies, or practices.

Customers are encouraged to review third-party terms and privacy policies before using their services.